Flipkart - a good story in making

I had a bad online book purchasing experience with  firstandsecond.com, an online bookstore in India. I ordered a book, which was not delivered. I had another bad online purchase experience in buying a flower bouquet after which I applied brakes to online purchases.

After several months of keeping myself away from online purchases, recently, I purchased few books on Flipkart (http://www.flipkart.com), a Bangalore based startup. The first order was shipped the next day. A day later, I had the books in my hand. I was impressed.

I purchased another set of books for my daughter's birthday. There were only 4 days between the purchase date and the purchase date. The book detail page indicated 7+ days of delivery. I contacted the customer service to see if Flipkart could expedite the shipping of these books. Flipkart did not promise the result. However, they were considerate enough to try and deliver the books in two installments. The first set of books arrived in 3 days time. The second (and the last) installment the next day. This is a very pleasant experience, which makes me a loyal customer of this budding site. I hope they maintain their standards. Thank you Flipkart.